During moments of a crisis, when there are high levels of uncertainty and stress, the crisis can either cause the organization to fail or to thrive, depending on the leadership. A great leader can help their organization feel good, feel positive, and be more resilient.
According to this article, a leader can:
- ask team members for ideas and feedback. This doesn’t make the leader look weak, but rather strong, as the more ideas they foster, the greater likelihood for success.
- Empathize with everyone’s strain and stress. Great leaders don’t try to appear strong all the time. They admit when they are stressed and aren’t afraid to let others see that.
- Encourage others to ask for help. When employees have trouble meeting a deadline, when they struggle, there is no need for them to remain on their own in their times of need. Let them know the office is an environment that is conducive for teamwork and collaboration.